Would you like to request a refund? If you’ve found our plugin isn’t quite what your site needs, we can help you manage your account appropriately.
Determining if You’re Eligible for a Refund
My themes are proud to offer a 100% No-Risk Double-Guarantee. This means that if you have a problem that we can’t fix and decide within the first 30 days, we’ll provide you with a full refund.
Once this period is up, you can’t get a refund
Requesting a Refund
If you’d like to receive a refund within the 30-day no-risk window, please go to the Support page. And set a support ticket! Then, in the Message box, describe the nature of your request and submit the form.
Our team will respond as soon as possible to keep you updated on the status of your refund.
That’s it! This is all you need to do to request a refund for add-ons.
If you have any other questions, please get in touch with our support team and we’ll be happy to help!